SHOP POLICIES
Shipping Policy: All products are shipped 24-72 hours after payment has been successfully processed. Products are shipped via Fed-Ex, UPS and in some cases USPS. A tracking number can be requested upon emailing us with your confirmation number.
Refund Policy: All sales are final! In extreme rare cases where a product is broken, please ship it back to us, along with your confirmation number within 15 days of receipt of product, so that we may ship you a replacement.
Unsolicited Communication/Spam. Any form of unsolicited communication to people who post information to or receive information from JRockRevolution.com is not an acceptable use of the JRockRevolution.com Web site. Unless a posting explicitly allows direct contact or direct contact for a limited purpose, you must assume that the person does not grant permission to contact them for any other purpose.
Your IP Address. We may collect and use your IP address to help diagnose problems with our server, and to administer the JRockRevolution.com Web site. IP addresses are collected and used to help identify visitors to the JRockRevolution.com Web site and to gather broad demographic information about our visitors.
Cookies. Our site may use cookies to keep track of pages that you visit in the JRockRevolution.com Web site and services or products purchased. Cookies may be used to deliver content specific to your interests, to save your password so you do not have to re-enter it each time you visit the JRockRevolution.com Web site, and for other purposes related to providing service to you.
Information We Request Directly From You. The JRockRevolution.com Web site’s registration forms, order forms, surveys and contests require you to give us accurate and complete contact information (e.g., your name and email address), occasionally, unique identifiers (e.g., your social security number and/or login name and password), and demographic information (e.g., your zip code, age, or income level). Our order forms require financial information (e.g., your account or credit card numbers) as well.
Contact Information. Your contact information may be used to contact you when necessary in connection with transactions entered into by you on the JRockRevolution.com Web site. Your contact information is provided to the venues and selected promoters of events for which you purchase tickets or otherwise subscribe. We also may use your contact information to send you information and offers from JRockRevolution.com and promotional material from our partners, affiliates or sponsors.
Financial Information. Financial information that is collected by JRockRevolution.com is used to verify payment and to bill you for products and services. Unique identifiers (e.g., social security number and/or login name and password) may be collected from you to verify your identity and for use as account numbers in our record system. JRockRevolutioncom will not share financial or unique identifier information with third parties without your prior consent. When you make a purchase on the JRockRevolution.com Web site, your consent is given to provide limited parts of your financial or contact information to those third parties as necessary to process your transactions with us, such as credit card companies and companies that handle shipping on our behalf.
Demographic Information. JRockRevolution.com may use your demographic information to tailor the JRockRevolution.com Web site to the interests of our users. This information may be shared with advertisers only on an aggregate basis, without providing your contact information or unique identifiers, so that advertisements can be tailored to the appropriate audience.